NBCUniversal is one of the world's leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. It is the policy of NBCUniversal and NBCUniversal's affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.
Role Purpose The Project Manager will be the IT representative for a systems support team servicing Asset Management, Labor & Resource Scheduling, Facility Services, EHS, Security and Crisis Management functions within NBCUniversal Responsibilities • Serve as the primary IT point of contact for various NBCUniversal business areas throughout the organization • Manage application development through the systems development life cycle from initiation through closure • Document business processes & requirements for new and existing software development efforts • Document intersystem and technical requirements and data flows • Create use cases, storyboards and user experience simulations • Facilitate and manage application outage management processes including software and hardware troubleshooting towards resolution • Provide ongoing engagement and communications to business and IT management • Manage and monitor multiple application interfaces, including success and failure email notifications, and take corrective action as required • Provide project management and manage project communications according to PMI and NBCUniversal processes • Develop and deliver presentations to executive, business stakeholders and IT Management • Generate and analyze quality metrics and reports for business and IT Management • Conduct cost benefit analysis for project initiatives • Ensure the quality of services and solutions to application user base, other application owners and IT technical teams • Manage ongoing process improvement initiatives • Formulate tactical plans and strategic roadmaps in support of business and IT needs • Participate in industry events and interact with subject matter experts to understand emerging technologies • Partner with other technology groups within NBCUniversal to identify relevant products and services • Collaborate with other IT and technology groups to identify achievable solutions, manage scope and project budgets • Liaise with IT leaders outside of internal department providing technology services to various business functions throughout NBCUniversal • Assess and arrange for ongoing training of application user base • Be an advocate for business partners servicing different functions throughout NBCUniversal; Asset Management; Facility Services; Labor and Resource Scheduling; EHS; Security and Crisis Management, Cable • Promote lean business and IT processes
Basic Qualifications • Bachelor's degree and minimum 3 years relevant work experience in an Information Technology function • Minimum 3 years work experience in project management of software solutions • Minimum 3 years work experience in business consulting, or technical support role • Ability to travel 10%, including overnight stays • Must be willing to work onsite at group's New York offices • Must be willing to work nights and weekends as part of ongoing business support, as needed Eligibility Requirements • Interested candidates must submit a resume/CV through www.nbcunicareers.com to be considered • Must be willing to work in New York, NY • Must be willing to take a drug test and submit to a background investigation • Must have unrestricted work authorization to work in the United States • Must be 18 years or older
• Media Entertainment industry experience strongly desired • Work experience in either a business consulting or technology services in the Media Entertainment industry • Work experience managing labor scheduling, financial or payroll systems • Excellent written and verbal communication skills and ability to interface and influence at all levels in the organization • Strong Time Management skills to address issues and complete assigned tasks in set deadline • Working knowledge of Waterfall, Agile, Scrum or Rapid Development processes • Ability to communicate effectively to business and technical teams • Demonstrated ability to prioritize and handle multiple projects and initiatives • Demonstrated negotiation and problem resolution skills • Experience with managing technical solutions vendors • Experience with software and load testing processes • Experience/familiarity with digital media concepts: encoding, transcoding, streaming, rights management, watermarking, media formats, media transfer technologies, etc. • Familiarity with Labor and Resource Scheduling; Asset Management; Security & Crisis Management; Cable; and Facility Services systems and concepts • Knowledge of production/post-production workflows (Scripted & Reality) • Familiarity with enterprise system rollouts • Demonstrates Executive Presence • Ability to think analytically, strategically, not just tactically • Ability to estimate project effort and maintain project budgets • Ability to generate and review Statement of Work (SOW) documents and software agreements • Ability to generate and manage: status reports, meeting minutes, and change or outage notifications • Ability to manage multiple applications servicing different functional areas • Ability to analyze and review service level agreements reports and service quality • Proven ability to manage a software development virtual, offshore, and onsite teams • GE or NBCUniversal IMLP graduate • Six Sigma or equivalent methodology experience • Technical skills: SQL Server, Oracle, Java, .NET, JBOSS, Mobile devices, IIS • Technical toolsets: Rational tools, SharePoint, MS Project, Visio, Office, Project and Portfolio Management (PPM)
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