Saturday, September 14, 2013

Mid-Market Business Development Manager, Novi, MI

Business Development Manager (BDM) will meet and exceed monthly sales quota objectives by acquiring the accounts of mid-sized businesses within assigned geographic territory. Successful BDM's will sell products and services to gain new business through prospecting, cold-calling, networking and generating leads and referrals. The BDM will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories to negotiate and close business.

Position Duties & Responsibilities:

  • Generate leads and referrals through prospecting, cold calling and networking.

  • Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories. Negotiate and close deals.

  • Continuously update knowledge of wireless products, services, industry trends and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings. Increase presence in the community and promote T-Mobile presence in the community.

  • Provide training for new customers, handle equipment issues, enable a smooth transition to the Support team and reduce Churn

  • Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.

Discretion & Independent Judgment:

  • Ability to identify customer needs and recommend the appropriate T-Mobile products and services

  • Ability to determine return on investment when seeking and retaining customers

Position Requirements:

Functional & Technical Skills:

  • Ability to provide training to new customers and handle equipment issues

  • Must have a valid Driver's license and satisfactory driving record

  • Working Knowledge of MS Office Products


  • 2 Yrs. Outside sales experience with demonstrated history of sales achievements in a commissioned environment

  • 1 Yr. Cold calling Experience

  • 1 Yr. Business to Business experience


  • Ability to absorb large amounts of technical knowledge

  • Strong listening, communication and time management skills

  • Proven track record of success in a commissioned environment


  • High School Diploma or GED Required

  • Bachelor's Degree-General Studies Preferred

Travel Requirements:

Ability to work and travel in field majority of the day calling on clients local day travel only

Must have and maintain a valid Driver's license.

Based in Bellevue, Washington, T-Mobile USA, Inc. is a subsidiary of Deutsche Telekom AG (NYSE: DT) and one of the nation's leading companies in mobile communications. We serve more than 30 million customers nationwide on America's Largest 4G network and have more than 40,000 employees who work together to keep our customers connected through the quality of our service, the span of our coverage, the reliability of our network and the value of our plans. At T-Mobile, we pride ourselves on providing wireless communications that allow our customers to stick together with the people who mean the most to them.

You can also expect that it will be high energy from day one at T-Mobile: career growth, personal recognition, and diversity are all part of the mix. You'll enjoy competitive pay, special employee phone plans, generous paid time off, tuition assistance, medical and dental coverage, a great company-matched 401 plan, advanced training, and more.

T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.

Req Number: 13003525

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