Saturday, September 28, 2013

NGEN NetOps Specialist Mid (Event Management) Direct Labor

And just as successful. At AT&T, you'll work closely with the cutting edge every day. We're the world's leading communications and entertainment company, and we have some of the best technology in the industry. You can also count on training, benefits, and the opportunity to grow. Connect with AT&T today.

Under general supervision, the Network Operations & Security Center (NOSC) Local Area Network (LAN), Base Area Network (BAN), Wide Area Network (WAN) and Remote Access Services (RAS) NetOps Specialist for Event Management maintains the infrastructure and network, responding appropriately to alerts and events. Manage incidents from triage through resolution, responding to escalations as appropriate. Manage infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Provide data center support where appropriate. Analyze daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues. Provide incident notification to Government representatives. Work is performed in 24/7 environment and must be able to work second/third shifts, weekends, and holidays. 5-9 years of experience required

H.S./GED; DOD 8570-1 Certification: IAT-2: Security +; Cisco Certified Network Associate (CCNA) and Microsoft Certified Technology Specialist (or equivalent) required.

Secret Clearance Required

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