Friday, September 20, 2013

Sales Manager - Warren, MI - 06619

Rent-A-Center provides opportunity for millions.

For our customers: it's the opportunity to enjoy affordable brand-name furniture, electronics, appliances and home computers. Our customers depend on us to help them create a better life for themselves and their families, regardless of whether they fit a particular credit profile.

For our coworkers: it's the opportunity to train, develop and advance with the leading company in the rent-to-own industry, all while fostering strong relationships with our customers, whom we serve.

RAC Acceptance, a rapidly-expanding division of Rent-A-Center, is seeking friendly and motivated individuals to join our team of over 19,000 coworkers. RAC Acceptance operates within nationally recognized furniture, electronics and appliance retailers to provide credit-constrained customers the opportunity to acquire ownership of merchandise through the rent-to-own option.

As a RAC Acceptance Sales Manager, you will:

Implement strategic sales programs through the leadership and development of a small sales team.


  • Create, manage and execute plans to increase sales and conversion percentages

  • Train, motivate and evaluate coworkers

  • Organize daily activities, including coworker schedules

  • Set specific goals for store performance, customer satisfaction and coworker development

  • Gauge store performance by monitoring weekly, monthly and quarterly performance and financial reports

  • Offer enthusiastic and knowledgeable sales guidance to customers who have been referred by the partnership store

  • Collaborate with coworkers within the partnership store

  • Educate referred customers on the rent-to-own transaction, including pricing options, features and benefits

  • Review expired accounts and respectfully communicate with customers to promote timely payments

  • Network with partnership store coworkers to gain referrals


  • 1-2 years of customer service and sales experience; retail furniture sales experience a plus

  • Exceptional communication skills with ability to effectively explain products and services

  • Friendly and engaging attitude

  • Self-motivated and goal-oriented with a strong work ethic

  • Proficiency in a Windows operating system

  • Associates degree preferred


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