Wednesday, September 25, 2013

Satellite TV Technician/Installer

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Job Description

Satellite TV Technician/Installer Do you enjoy physical indoor/outdoor work, talking with people, providing customer service and learning about new technologies? Then being a DISH Satellite TV Technician / Installer is your calling. Visiting 3 to 5 customers daily, you complete site surveys, install satellite equipment and educate our customers on their exciting new DISH Satellite TV services. Bring your computer, electrical, general labor and/or customer relationship experience to be in the picture with DISH!

  • Completing morning safety huddle meeting with other Technicians / Installer and a Field Service Manager

  • Securing testing meters, phones and mobility tablets for company van; confirming needed supplies, tools and equipment

  • Providing top level customer service by communicating to the customer an estimated arrival time prior to arrival at the site

  • Reviewing order (new installation, additional services or troubleshooting) with the customer

  • Conducting site survey (determining the best positioning for strongest signal reception), installing satellite TV and receivers and ensuring broadband connectivity

  • Verifying that the completed order meets the customer's needs and providing customer education of equipment

  • Cleaning up site, conducting final account review with customer and updating customer accounts on mobility tablets

  • Communicating progress of last installation with manager, dispatch and warehouse

Education and Experience:

  • High school diploma (or GED) required; college or technical/vocational school a plus

  • Our Satellite TV Technicians / Installers come from a variety of different backgrounds, including general labor, contracting, homebuilding, construction and the military. Success does not hinge on a precise work history. Although no specific work or technical expertise is required, we have determined that some factors may enable you to jumpstart your success in this entry-level customer contact technician position. Entry level candidates are encouraged to apply.

Skills and Qualifications:

  • Good written and verbal communication skills required

  • Basic computer skills required; basic electronics and/or audio/video knowledge is helpful

  • Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity

  • Physically able to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 275 lbs

  • Valid driver's license and clean driving record

  • Successful completion of a background check and drug test is required for employment consideration

Additional Information:


  • Medical, Health Savings Account, dental and vision insurance

  • Flexible spending options and Employee Assistance Plan

  • 401(k) and Employee Stock Purchase Plan

  • Tuition reimbursement

  • Employee Referral Program

  • Training opportunities

  • FREE DISH Satellite TV System and Programming

  • Opportunity for a level of responsibility that could take years to reach in other companies

DISH is an Equal Opportunity Employer and a Drug Free Workplace.

What do our employees think of working for DISH?

Every day's different with lots of variety.

I work by myself and know what needs to get done, and I get it done.

I used to pay for everything&gas, tools, vehicle. DISH provides it all.

Good strong company that promotes from within with definite room for advancement.

Be in the picture with DISH - APPLY today!


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