Our client is seeking an Application Support Analyst in Atlanta, Georgia (GA).
Required demonstrable experience in all areas in previous work history:
News Source
Job Description:
The position of Application Support Analyst provides application and database support for RelayHealth products operating in multiple client/server environments such as Windows Server and UNIX/Linux and utilizing primarily Microsoft SQL and Oracle database systems. Solutions are highly complex and considered mission-critical in the healthcare industry, requiring rapid resolution.
Responsibilities:
- Responsible for implementing product code releases
- Manages and monitors product application for performance and health
- Responds to product application support issues
- Analyzes problems with software applications to identify problem area(s) and recommend corrective action
- Recommends solutions to application questions
- May utilize specialized domain expertise related to the specific application of the software to resolve problems
Required demonstrable experience in all areas in previous work history:
- Work with resources on other teams as appropriate to triage and diagnose issues
- Master corporate best practices and supported methodologies for all job functions
- Follow defined troubleshooting processes to fully resolve issues
- Follow implementation procedures to promote new code into appropriate environments
- Develop scripts or code to automate application operation functions
- Contribute to the knowledge base by adding and supplementing entries
- Report on individual performance metrics or success factors as requested
Minimum Requirements:
- 4-6 years experience in a complex application technical support role
- Understanding of Windows Server System architecture, including IIS
- Experience with Database Administration of MSSQL Server
- Experience with MSSQL Server native monitoring and troubleshooting tools
- Knowledge of indexes, index management and statistics
- Ability to quickly learn new, complex technologies
- Scripting in Powershell of vbScript desired
- Effective verbal and written communication skills
- Ability to prioritize and demonstrate time management skills
- Healthcare industry experience a plus
- Code development experience a plus
- Ability to work effectively in high-pressure situations
- Flexible schedule to allow for on-call rotation
- Good interpersonal skills
- Ability to work on a team as well as independently
News Source
0 comments:
Post a Comment