Thursday, October 31, 2013

Bilingual Leveraged Service Representative Sales


A job with AT&T as a Bilingual Leveraged Service Representative can provide you with exactly that!

Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!

Our Leveraged Service Representatives are responsible for customer sales and support in our high-paced call centers. Competitive wages include base pay plus incentives.

  • What you'll do as an AT&T Bilingual Leveraged Service Representative:

  • Fluently speak and write in Spanish and English

  • Consult with customers to recommend and sell a variety of AT&T products and services to meet our customers needs

  • Enter data and interact with multiple online systems while speaking with customers

  • Handle customer complaints, discrepancies, requests and inquiries over the phone or in person

  • Make arrangements for the installation, removal or change of telephone service or equipment

  • Work to meet revenue goals, service commitments and other deadlines

    Click here to learn more about this job from AT&T employees!

In addition to STRONG communication skills, our Bilingual Leveraged Service Representatives must:

  • Fluently speak and write in Spanish and English

  • Complete on-the-job and/or classroom training as required to remain on the job

  • Be willing and able to work a flexible schedule including evenings and weekends

  • Obtain satisfactory results from a background/employment history investigation and drug screening

  • Have basic computer and keyboarding skills

  • Oral Proficiency Interview (OPI) - Spanish and English

  • Qualify on pre-employment screening:

Call Center Audition (CC Audition)

Employment Inventory (EI)

Customer Service Assessment (CSA)

Test study guides can be found at

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