LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?
A job with AT&T as a Bilingual Leveraged Service Representative can provide you with exactly that!
Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!
Our Leveraged Service Representatives are responsible for customer sales and support in our high-paced call centers. Competitive wages include base pay plus incentives.
- What you'll do as an AT&T Bilingual Leveraged Service Representative:
- Fluently speak and write in Spanish and English
- Consult with customers to recommend and sell a variety of AT&T products and services to meet our customers needs
- Enter data and interact with multiple online systems while speaking with customers
- Handle customer complaints, discrepancies, requests and inquiries over the phone or in person
- Make arrangements for the installation, removal or change of telephone service or equipment
- Work to meet revenue goals, service commitments and other deadlines
Click here to learn more about this job from AT&T employees!
In addition to STRONG communication skills, our Bilingual Leveraged Service Representatives must:
- Fluently speak and write in Spanish and English
- Complete on-the-job and/or classroom training as required to remain on the job
- Be willing and able to work a flexible schedule including evenings and weekends
- Obtain satisfactory results from a background/employment history investigation and drug screening
- Have basic computer and keyboarding skills
- Oral Proficiency Interview (OPI) - Spanish and English
- Qualify on pre-employment screening:
Call Center Audition (CC Audition)
Employment Inventory (EI)
Customer Service Assessment (CSA)
Test study guides can be found at www.att.jobs/tips
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