Tuesday, October 8, 2013

Care Team Coordinator / Scheduler

Tracking Code


Job Description

I believe I can make a difference every single day.

As a Care Team Coordinator / Scheduler, you will:

  • Receive and enter data for new and current patients and employee records.

  • Create, maintain and update the clinician’s schedules according to authorizations and patient needs. Maintain clinician’s availability lists.

  • Serve as the point of contact for all interactions with clinical team members, administrative associates, referral sources and patients.

  • Ensure adherence to company policies associated with record establishment, retention, maintenance and confidentiality.

  • Prepare clinical records for new patients upon receipt of referral. Complete quantitative administrative review of clinical records at start of care and upon patient discharge.

  • File incoming documents daily. Maintain a control procedure for active patient files. Maintain a tracking system to ensure clinical records are current according to company policy and regulatory requirements.

  • Partner with clinical resources to oversee patient intake and inquiries and assess patient needs.

Required Skills


  • High School Diploma or equivalent

  • Minimum of one year data entry, word processing and/or medical records maintenance experience in a medical or healthcare customer service environment

  • Attention to detail, along with excellent organizational, verbal and written communication skills. Exceptional customer service and problem-solving skills.

  • Ability to multi-task, worker under pressure with changing priorities and short deadlines

  • Excellent computer skills

Required Experience

Job Location

Grand Rapids, Michigan, United States

Position Type


News Source


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