Job Description:
Looking to place a Customer Service Associte (CSA), who can handle 80 inbound/outbound calls in a transporation/Logistics industry
The CSA will be responsible for the following duties :
*Confirm orders/delivery
*Order Taking over the phone, email and fax
*Data Entry of orders on the computer system while on a live call.
*Coordinating pick up and drop off (of client product)
*Resolve all issues as they relate to order, shipment, billing, etc.
Job Experience:
Must Have HS diploma.
Must be able to multi task
Must be able to handle high pressure environments
Transporation, Dispatch and Logistics exp is required.
Must have a minimum of 3 yars + exp
At lease one year in the related industry
Minimum Education Required: High School
Years of Experience Required: 3-5 Years
Expected Travel Time: None
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