Sunday, October 6, 2013

Customer Service Associate / Logistics Coordinator


Job Description:

Looking to place a Customer Service Associte (CSA), who can handle 80 inbound/outbound calls in a transporation/Logistics industry

The CSA will be responsible for the following duties :

*Confirm orders/delivery

*Order Taking over the phone, email and fax

*Data Entry of orders on the computer system while on a live call.

*Coordinating pick up and drop off (of client product)

*Resolve all issues as they relate to order, shipment, billing, etc.

Job Experience:

Must Have HS diploma.

Must be able to multi task

Must be able to handle high pressure environments

Transporation, Dispatch and Logistics exp is required.

Must have a minimum of 3 yars + exp

At lease one year in the related industry

Minimum Education Required: High School

Years of Experience Required: 3-5 Years

Expected Travel Time: None

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