Director, Ambulatory Surgery Centers

Description

Currently, Tenet Outpatient Services Division is seeking an experienced multi-site Director of Ambulatory Surgery Centers (Director, ASC) for the Texas market. The ideal location for the Director would be Houston.

The Director, ASC Operations will report to a Senior Director, ASC Operations who reports to the Vice President, Outpatient and Ambulatory Services of Tenet Healthcare Corporation. The candidate will be responsible for building and managing a group of direct reports, primarily ASC Administrators.

Director Responsibilities:

The Director, ASC Operations will be responsible for overseeing and managing multiple outpatient surgery centers, as well as supporting the operational transition of new centers or acquisitions. The Director works with his/her center Administrators to assure compliance with CMS, state licensure rules, and accreditation standards, improve operational performance, implement best practices, and increase volume via changes in scheduling, registration, thru-put/patient flow, customer service, physician and referral office relations, and marketing.

The Director also acts as a coach and mentor for the managers and holds them accountable for results. The Director maintains positive relationships with physician partners and Tenet stakeholders.

Other key duties for the Director include the following:

Develop best practices, support and management infrastructure.

Provide new center start-up and ongoing management support, as well as oversee existing center operations .

Educate and present Tenet Healthcare Corporation Center of Excellence model to prospective physician partners.

Identify offensive market opportunities, as well as provide marketing and branding support.

Develop proprietary product line financial model templates and joint-venture process.

Partner with Business Development Directors on all physician presentations/JV negotiations.

Facilitate new business development projects as a supporting liaison between the hospitals, physicians, lawyers, and the support team.

Consistently achieve earnings targets through focus on ASC partnership, top line growth, and margin improvement.

Maintain keen awareness of industry trends and the competition in areas of business process redesign.

Support, promote and ensure compliance with the Process Improvement program that is performed by the departments.

Ensure that the centers comply with applicable JCAHO, AAAHC, professional and other regulatory standards.

Analyze center operations on a continuing basis with recommendation and implementation of improved systems, where appropriate.

Assist with preparation of annual budgets for ASCs in coordination with the center administrators, governing boards, and corporate staff members.

Perform monthly and quarterly reviews of ASC financial and operational performance.

Travel:

Moderate to extensive depending upon geography. (estimate: 60%)

Qualifications

Education/Certifications

Qualified candidates are required to have an undergraduate degree, with a Masters degree preferred, preferably in Business or Healthcare Administration, a definite plus. Clinical background a definite PLUS.

Required Background Experience:

• Minimum of five years of progressive ASC management experience in a corporate ownership structure


• Proven ability developing positive strategic relationships with physicians for the purpose of establishing successful joint ventures.


• Demonstrated knowledge of healthcare organizations, as well as standards and laws applicable to managing business development and planning issues. Work collaboratively with the various corporate support departments.


• Proven financial management skills, including ongoing profit and loss accountability.


• Should have a solid understanding of information technology as an enabler of business and hospital process improvement.


• Ability to identify appropriate opportunities and successfully initiate plans to accomplish them. Able to successfully get things done through both formal and informal channels.


• Self-starter who is able to manage his/her own time and the time of others effectively, thereby maintaining a high level of productivity. Takes initiative and is accountable for results.


• Must demonstrate the ability to creatively solve problems independently and in group situations. Participate in strategic problem solving sessions.


• Strong project management skills and follow-through from vision to execution, with measurable results to the bottom line.


• Capable of effectively multi-tasking by managing multiple people and projects.

Change

• A highly effective manager who knows how to lead individuals and teams toward full utilization of their talents and abilities to achieve desired business results.


• Able to identify the vision for organizational change, develop and communicate a clear idea, and encourage buy-in of proposed transformation.


• Capable of identifying, planning, launching and managing change and initiatives designed to propel an organization forward.


• Ability to serve as a change agent working quickly with practical change management tools while building leadership skills to help change initiatives to be successful

Capacity

• Ability to thrive in a matrixed environment, while building rapport and trust with team members and hospital stake holders.


• Capable of performing thorough, objective analysis and presenting in a logical manner.


• Effective leadership and supervisory skills with a successful team building skills.


• Ability to manage and facilitate multiple complex long-term projects successfully.


• Strong leadership skills with the ability to assume a greater leadership role for the future.

Communication

• Must listen actively and accurately, encourage input from others. Proficient at coaching and mentoring to improve the performance of team members.


• Provide clear directions and support with a broad set of stakeholders.


• Superior oral and written presentation skills. Interpersonal, persuasive and articulate.

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