Monday, October 14, 2013

Director of Information Technology

News Source


Ameristar Casinos, Inc.


Las Vegas, NV


Full Time, Employee

Job Category

IT/Software Development

Relevant Work Experience

7+ to 10 Years

Career Level

Executive (SVP, VP, Department Head, etc)

Reference Code


Director of Information Technology

Position Summary

This is a Las Vegas based position at our service center whose primary responsibilities include providing oversight on support and use of the applications used in the enterprise, establishment of system and application standards, participating in identifying and implementing system solutions for the business while understanding the business operations and working effectively to prioritize and implement required solutions. Extensive interaction and collaboration with IT Property Directors and their staff as well as with Corporate IT staff is required.

Duties and Responsibilities

  • Define the direction for core and ancillary applications.

  • Identify and manage upgrades and/or installations of applications.

  • Manage implementation and project teams, which could include knowledge workers, applications, operations, technical support and vendors.

  • Provide ideas and suggestions for new products, services, technology and processes to ensure Pinnacle Entertainment’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment.

  • Interface with vendors, executing appropriate management controls for projects, procurement and activities.

  • Understand and execute required business solutions and is able to clearly define and write business requirements.

  • Work effectively with all support areas within IT.

  • Works with the properties to ensure critical path items are identified and tracked.

  • Analyze the technical performance and reliability of products, systems and services against identified industry standards to ensure customer satisfaction.

  • Support and promote enterprise standards.

  • Research and recommend system development priorities.

  • Assist with formulating departmental policy and procedures and recommends new or revised standards, procedures, and policies.

  • Participate in forecasting trends and long-term planning for the department.

  • Implement long-term plans.

  • Use non-traditional/creative approaches to problem-solving.

  • Mentor, coach and develop IT personnel.


Required Knowledge and Skills

  • Specific Knowledge of standard products installed at Pinnacle Entertainment; in addition, know top competing products and services that may expand the business.

  • Able to define and enforce corporate products and standards.

  • Understand and comply with all appropriate regulations.

  • Adheres to the company’s status quo third party representation philosophy, complies with company policies, legal requirements and collective bargaining agreements.

  • Understands and utilizes all appropriate tools such as MS Project, Word, Excel, etc.

Required Natural Behaviors

  • Excellent technical, complex problem solving, interpersonal, oral & written communication skills.

  • Ability to lead diverse teams to achieve objectives.

  • Must have strong time management skills.

  • Ability to effectively work independently and as part of a team.

  • Ability to share or divide attention among several ongoing activities, projects or assignments.

  • Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.

  • Ability to identify circumstances or incidents that require the notification and/or approval of others.

  • Ability to sustain a high level of confidentiality and professionalism.

  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with team member relations issues.

  • Ability to work collaboratively and communicate effectively with team members at all levels of the organizations.

  • Uses diplomacy and tact to build constructive and effective relationships including during high-tension situations.

  • Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal.

  • Strong mediation, coaching, and consulting skills.

  • Excellent leadership ability.

Required Education and Work Experience

  • Minimum 8 years experience in Information Technology,

  • Work experience in related Gaming Operations can qualify toward experience.

  • Ability to assume responsibility for independent/self directed action.

  • Preferred experience with specific applications that would be supported by this position.


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