Stronger Connections. New Possibilities.
A career with Level 3 is more than just a job, it's an opportunity to join a company that delivers a comprehensive portfolio of converged voice, video, data and managed services to enterprise, content, wholesale and government customers. Business applications require more bandwidth, and we aim to deliver exceptional value to support efficiency and growth. Our customers partner with our team of over 10,000 dedicated people in more than 45 countries who focus on understanding business challenges, responding with a relevant solution and delivering a consistent, industry-leading customer experience. Whether you are an experienced professional, or just embarking on your career, Level 3 provides a fast-paced, challenging and supportive environment in which to grow.
Why Join Level 3 Communications?
We are trusted, reliable and responsive in meeting the needs of our customers. Level 3 is experiencing tremendous growth and raising the bar in the telecommunications industry. To support our continued success, we are looking for the best in the industry to join our team.
Apply today and become an integral part of the team that is raising the bar in the telecommunications industry.
Summary
Under regular supervision, performs basic tasks and projects with lesser complexity. Relies on established guidelines and/or detailed direction for installation, decommissioning and troubleshooting problems of network equipment and circuits. Responsible for preventative and demand maintenance of the network, critical infrastructure, materials management, and becomes familiar with the company's systems and applications. In some instances, may be responsible for the outside plant network in a given geographic boundary, including metro and long haul fibers.
Essential Duties
* Responsible for asset management: processes deliveries and replenishes consumables. Coordinates shipping and receiving of materials. Maintains tools, test sets, and electronic equipment including, but not limited to: fiber optic transmission equipment, lightwave multiplexing equipment, AC and DC power equipment.
* Assists in installs, provisions, tests, and maintains DS0 thru OC192 services. May install and test transmission/switching equipment.
* Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair. Monitors/locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network.
* Responsible for learning all of the systems and applications required to perform the job function adequately. Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments.
* Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants.
Education and Experience
* Experience:
* Education Level: High School/GED
* Field Of Study: Electronics or Telecommunications
* A combination of education and experience is acceptable: Yes
* Attention to detail with good organizational capabilities.
* Ability to prioritize with good time management skills.
Knowledge, Skills or Abilities
0-2 years network monitoring, installation, or maintenance/repair.
Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines. Those technical disciplines are: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.). Have knowledge of locating fiber optic cable, right-of-way, and As-Builts. Must maintain site security and cleanliness. Must have PC skills and be well versed in Microsoft Windows and Office applications. Must possess the ability to quickly learn corporate databases. On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business.
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Work Environment
* Government Security Required: No
On-call 24 hours on a rotational basis.
While performing the duties of this job, the employee may be occasionally required to stand; walk; to handle, feel or operate objects, tools, or controls. The employee may be occasionally required to sit, climb, balance, stoop, kneel, crouch, and crawl. The employee may occasionally climb ladders, enter crawl spaces, exertion of force, manipulation of hand and/or foot controls. Employee is also expected to lift and/or move heavy objects, frequently weighing up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perceptions and the ability to adjust focus. In addition, the position may require frequent movement and activity relating to using keyboards, viewing data on computer displays, and communicating verbally and in writing to the needs of others. Required to possess a valid driver's license, operate a motor vehicle - meeting company driving record standards. Working Conditions: Work is occasionally performed in building settings. Outdoor work is required in the inspection of buried cable, construction sites, field facilities. Performance of the position requires working safely and may require working outdoors in all weather conditions, all noise levels, hazardous conditions, and on the full range of outdoor work surfaces. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
The above job definition information has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Level 3 Communications is an Equal Opportunity Employer and unless it is an undue hardship, will make necessary reasonable accommodations upon notice that an employee or applicant requires an accommodation for a disability in order to perform the essential functions of the job.
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