Tuesday, October 1, 2013

Macy's Century City, Los Angeles, CA: Holiday Hiring Event - Retail Sales Associate - Temporary

Description

Macy's is now accepting and reviewing applications for an invitation to our Hiring Event for Holiday Retail Sales Associate!


Overview:


As a Holiday Retail Sales Associate, you will be an integral part of bringing the magic of Macy's to life during the fast-paced holiday season. Associates in this role perform a number of functions that are critical to offering our customers the best experience when they shop in our store. While all holiday positions require working as part of a team to meet department and store objectives, your individual responsibilities will include keeping the selling floor stocked with merchandise and ensuring that fitting rooms are clear and merchandise returned to the selling floor in addition to demonstrating outstanding selling and customer service skills.


In order to present our customers with the best holiday shopping experience, many of our Holiday Retail Sales Associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Holiday associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!



Essential Functions:



  • Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs

  • Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Macy's, and the purchase

  • Ensuring that fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor

  • Maintaining selling floor presentations, and restocking them as needed

  • Learning Macy's systems and procedures to enhance selling efficiencies and complete support duties




Qualifications:

Education/Experience

· Previous retail sales experience preferred, but not required


Communication Skills

· Strong interpersonal and communication skills.

· Ability to read, write, and interpret instructional documents such as safety

rules, operating and maintenance instructions, and procedure manuals.

· Ability to effectively communicate with customers, peers, and management.

· Able to communicate on the telephone with proper etiquette.


Mathematical Skills

· Basic math functions such as addition, subtraction, multiplication, and

division.

· Able to use a calculator and calculate percentages and ratios.

· Must be able to make change in American monetary units.


Reasoning Ability

· Ability to multi-task, while being attentive to customers and remaining

flexible to the needs of the business.

· Ability to work as part of a team, and take initiative independent of direct

supervision.


Physical Demands

· This position involves constant moving, talking, hearing, reaching, grabbing

and standing for at least two consecutive hours.

· May occasionally involve stooping, kneeling, crouching, and climbing

ladders.

· Vision abilities include close vision, color vision, depth perception, and

ability to adjust focus

· Involves lifting at least 30 lbs.


Other Skills

· Enthusiastic, friendly, and energetic with a genuine desire to provide

outstanding service.


Work Hours

· Ability to work a flexible retail schedule including the day after Thanksgiving,

special Big Event days, and the day after Christmas.

· Available to work a variety of hours, which may include early mornings,

evenings, or weekends.


Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.






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