Thursday, October 3, 2013

Patient Access Rep. for Full Time at Houston Northwest Medical Center



Description

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management , patient communication s, and value-based care solutions, we empower healthcare decision makers-hospitals, health systems, physicians, self-insured employers, and payers-to better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!



Conifer Health Solutions is currently hiring for a Full Time Patient Access Rep at Houston Northwest Medical Center in Houston Texas.



Shift 3:00PM to 11:00PM



JOB SUMMARY

Responsible for greeting customers and providing assistance with Registration and Bed Control. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities, privacy practices and patient bill of rights. Ensures that pre-certification and/or authorization are obtained, patient liabilities are collected, and appropriate bed assignments are made.


Qualifications


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Minimum typing skills of 35 wpm


Demonstrated working knowledge of PC/CRT/printer


Knowledge of function and relationships within a hospital environment preferred


Customer service skills and experience


Ability to work in a fast paced environment


Ability to receive and express detailed information through oral and written communications


Course in Medical Terminology required


Understanding of Third Party Payor requirements preferred


Understanding of Compliance standards preferred


Must be crossed trained in two Patient Access service areas including ED.


Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.


Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy






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