Functions of the QA Specialist:
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- Demonstrate knowledge of quality assurance procedures and federal, state and local Coalition laws and mandates
- Conduct case file reviews for compliance and identifies opportunities for improvement or corrective actions
- Interact one on one and in groups with individuals from a diverse range of backgrounds
Specific Qualifications (required unless noted otherwise):
- Demonstrate a working knowledge of computers and knowledge of data management processes.
- Demonstrate knowledge of eligibility determination processes and filing procedures.
- Demonstrate good communication, telephone and customer service skills.
- A Bachelor's / Associate's degree in Human Services, Education, Psychology, Sociology, or related field
- Minimum 2+ years of related experience
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