Saturday, October 19, 2013

Quality Assurance Specialist

Functions of the QA Specialist:




  • Demonstrate knowledge of quality assurance procedures and federal, state and local Coalition laws and mandates



  • Conduct case file reviews for compliance and identifies opportunities for improvement or corrective actions



  • Interact one on one and in groups with individuals from a diverse range of backgrounds




Specific Qualifications (required unless noted otherwise):





  • Demonstrate a working knowledge of computers and knowledge of data management processes.



  • Demonstrate knowledge of eligibility determination processes and filing procedures.



  • Demonstrate good communication, telephone and customer service skills.



  • A Bachelor's / Associate's degree in Human Services, Education, Psychology, Sociology, or related field



  • Minimum 2+ years of related experience








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