Monday, October 14, 2013

Rental Sales Agent - LAX

DTAG Statement

At Dollar Thrifty Automotive Group Inc., our employees are our #1 asset!


When you get your foot in the door, you take the first step in a challenging and rewarding career. So if you have the passion and skills to keep us a step ahead of the competition, then STEP UP and join our award winning team!


Step Up to Career Advancement!


Do you want a professional environment where the customers come to you with lucrative sales opportunities? Top performers in this location can earn annual commission totals in excess of 100K - plus the hourly rate of pay! And you always have the potential to make more on our uncapped commission plan!


Job Summary & Responsibilities


Responsible for greeting customers, processing rental/parking information, offering and selling optional products and services, and handling and responding to customer inquiries, issues and needs.


Greet customers, process rental and/or parking information, offer and sell optional products/services utilizing proven sales techniques, disclose rates, terms and conditions of rental /parking contract and explain the charges professionally.

Handle customer service issues including car exchanges, telephone calls, extending rental contracts, and processing returning and overdue rentals; enter and maintain data in location logs; communicate with drivers via two-way radio to coordinate pick-up and delivery of customers.

Balance cash drawer, complete deposit procedures and secure money in safe.

Maintain cleanliness of the rental counter/office area.

Perform related responsibilities as assigned or required.


Qualifications


Knowledge and Skill

Knowledge of and ability to use effective sales techniques

Ability to demonstrate effective interpersonal and communication skills promoting positive impression with customers

Ability to manage stressful, fast-paced environment while maintaining good customer relations

Ability to recognize and create opportunities to sell upgrades and options to customers

Good organizational skills

Ability to present a professional appearance and enthusiastic attitude

Ability to process all paperwork according to company policies and procedures

Ability to type and perform data entry accurately.

Knowledge and skill in car rental operations


Required Education/Experience

High School Diploma or Equivalent

Prefer some college

At least 1 year of sales / customer service experience.

Prefer previous car rental experience

Valid drivers license as required by state.


Whats in it for you!


Competitive Health benefits, including a 401(k) plan;

Employee Discount Program -Everything from Flowers to Movie Tickets, Automobiles, and Computers;

The ability to drive your career forward - through our Manager in Training program;

The chance to work for a company with Community Commitment: DTAG partners with Special Olympics, America Red Cross, & Habitat for Humanity among other organizations to give back to the communities where we live and work;

Contribute to a team that believes in Value Every Timefor our customers, and for our employees


Equal Employment Opportunity


Candidates for regular U.S. positions must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1). Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.


Dollar Thrifty Automotive Group, Inc. is an equal opportunity employer and will not discriminate on the basis of race, color, religious creed, national origin, ancestry, age, gender, disability, medical condition or marital status or other protected status.


Closing Statement


Dollar Thrifty Automotive Group, Inc. maintains a Drug and Alcohol Free Workplace for all employees. Job offers are contingent upon successful completion of the pre-employment screening process, which includes a drug test and background check. Employees must maintain compliance with the Drug and Alcohol Free Workplace policy for the duration of employment.


Thank you for your interest in applying; we also encourage you to visit us at www.facebook.com/DollarThriftyCareers for other opportunities that meet your skills and qualifications.


STEP UP and Like Us today!






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