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Restaurant General Managers
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Oversees the entire restaurant operation including the facility and its personnel.
- Completes all manager opening and closing procedures in a timely fashion.
- Responsible to engage in effective customer relations. Ensures proper service procedures are being followed. Handles all customer complaints or concerns.
- Plans or participates in scheduling. Assigns stations, phases the floor, assigns large parties, and ensures breaks are taken on a daily basis.
- Assigns side work and reviews closing side work for servers, hosts, cashiers, and bus persons.
Please send you resume in Word format including salary history for immediate consideration.
- Supervises personnel to ensure cleanliness of restaurant and proper use of equipment. Ensures all safety and Health Department regulations and standards are followed.
- Ensures all safety procedures are followed and personal protective equipment is being used properly.
- Oversees orientation, training and paperwork of all new personnel. Assists with retraining of staff members when necessary.
- Responsible for documentation of employee tardiness/absences, customer complaints, vacations, and manager discussions, both verbal and written.
- Ensures employees are following serving, hosting, cashing, and bussing service sequences, guidelines, and company procedures and policies.
- Checks the quality of food; correct temperature, product rotation, portioning, recipe adherence, presentation, and Health Department regulations.
- Presents ideas which may better any aspect of the restaurant.
- Assists the staff with staff work requirements when needed to ensure proper guest service and satisfaction.
Ø High school diploma or GED; some college preferred but not required
5 years restaurant management experience in a similar environment.
Ø Food Safety Certified.
LANGUAGE SKILLS
Ø Strong communication skills.
COMPUTER AND MATH SKILLS
Ø Working knowledge of Microsoft Office including Word and Excel.
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