Tuesday, October 22, 2013

Restaurant General Managers


Restaurant General Managers

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Oversees the entire restaurant operation including the facility and its personnel.

  • Completes all manager opening and closing procedures in a timely fashion.

  • Responsible to engage in effective customer relations. Ensures proper service procedures are being followed. Handles all customer complaints or concerns.

  • Plans or participates in scheduling. Assigns stations, phases the floor, assigns large parties, and ensures breaks are taken on a daily basis.

  • Assigns side work and reviews closing side work for servers, hosts, cashiers, and bus persons.

Please send you resume in Word format including salary history for immediate consideration.

  • Supervises personnel to ensure cleanliness of restaurant and proper use of equipment. Ensures all safety and Health Department regulations and standards are followed.

  • Ensures all safety procedures are followed and personal protective equipment is being used properly.

  • Oversees orientation, training and paperwork of all new personnel. Assists with retraining of staff members when necessary.

  • Responsible for documentation of employee tardiness/absences, customer complaints, vacations, and manager discussions, both verbal and written.

  • Ensures employees are following serving, hosting, cashing, and bussing service sequences, guidelines, and company procedures and policies.

  • Checks the quality of food; correct temperature, product rotation, portioning, recipe adherence, presentation, and Health Department regulations.

  • Presents ideas which may better any aspect of the restaurant.

  • Assists the staff with staff work requirements when needed to ensure proper guest service and satisfaction.

Ø High school diploma or GED; some college preferred but not required

5 years restaurant management experience in a similar environment.

Ø Food Safety Certified.


Ø Strong communication skills.


Ø Working knowledge of Microsoft Office including Word and Excel.


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