And just as successful. At AT&T, you'll work closely with the cutting edge every day. We're the world's leading communications and entertainment company, and we have some of the best technology in the industry. You can also count on training, benefits, and the opportunity to grow. Connect with AT&T today.
Overall Purpose: Partners with dealer store management and wireless sales personnel. Key Roles and Responsibilities: Conducts role-plays and mentors sales associates to ensure offers and/or promotions initiated by accounts/company are flawlessly executed; customizes and delivers training to fit the needs of each retailer; manages the roll-out of company programs, tools and training. Analyzes business reports for trending and communicates findings to local retailers. Serves as a liaison between the retail store and company to identify and resolve issues. Serves as a point of escalation for customer issues requiring higher-level attention than Customer Service can provide. Ensures timely and appropriate resolution of all customer issues. Plans and participates in events to build and strengthen the relationship with dealers. Develops sales and training objectives for each dealer.
Education: Bachelors Degree preferred. Experience: 2 Years Sales or Account Management experience preferred. Supervisory: No.
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