Sunday, October 6, 2013

Retail General Manager

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Retail General Manager - Travel Center Retail Sales Manager

About The Job:

Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.

The Retail General Manager will also be:

  • Ensuring that customer expectations are met

  • Conducting meetings with subordinate employees

  • Maintaining effective vendor relationships

As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.

Additional responsibilities for the Retail General Manager include:

  • Driving sales

  • Managing team members

  • Tracking inventory

  • Providing customer service

  • Performing P&L analysis

What Are We Looking For?

As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.

Additional requirements of the Restaurant General Manager include:

  • Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results

  • Previous management proficiency in high volume retail with P&L accountability

  • Ability to create and maintain a customer focused culture

If you have the experience we are looking for, click Apply Now! Everyone LOVES working for Pilot Flying J!


Pilot Flying J provides an extensive training program to help new hires succeed and thrive in our fast-paced environment. Furthermore, you will receive compensation that is commensurate with your experience and one of the best benefits packages in the industry.

Benefits available include:

  • Nationwide Medical Plan

  • Dental and Vision

  • 401(k) Retirement Planning with 60% Match

  • Relocation Assistance

  • Flexible Spending Accounts

  • Adoption Assistance

  • Tuition Reimbursement

  • Profit Sharing

About The Company:

Pilot Flying J is a combination of two of the best-known brands in the travel center industry, Pilot Travel Centers and Flying J. With over 550 locations, we’re a $25 billion, privately-held company – family owned and operated – that serves as the largest source for over-the-road diesel fuel and with over 300 restaurants, we are the 8th largest restaurant franchisee in the United States. And we are growing at an exponential rate.

Pilot Flying J is the best kept secret on the Interstate. We provide highway hospitality to professional drivers – great food, hot showers, and fuel for the road – with fast service, friendly smiles, and clean facilities. Pilot Flying J is so much more than just a 'truck stop company.' We are leaders in the retail industry, which allows us to specialize in customer service and leadership development. It takes a lot to keep our units running smoothly. We serve a million and a half customers a day in our locations, and we need the most determined and innovative industry players on our team.


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