Description
At Conifer Health Solutions, we offer the strength and stability of Tenet Healthcare, a Fortune 500 company, with the ingenuity and energy of a healthcare independent. We are a healthcare solutions company born from the healthcare industry. We take care of hospital business, so hospitals can focus on caring for patients. Ready to be part of our solutions? Welcome to a company that gives you the resources and incentives to redefine healthcare services, with the benefits and leadership to take your career to the next step!
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management , patient communication s, and value-based care solutions, we empower healthcare decision makershospitals, health systems, physicians, self-insured employers, and payersto better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Conifer Health Solutions is currently hiring for a Technical Writer.
JOB SUMMARY
The Technical Writer will be responsible for the research and writing of the policies, procedures and other related documents in compliance with established content standards. This position will work closely with various departments and related groups, such as Process Excellence, Compliance, Business Owners and other SMEs to review, updated the existing and create new departmental policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
-Writes, edits and formats task-level documentation to include but not limited to: P&Ps, Job Aids, Work Instructions and User Manuals
-Works with a variety of departments and related business owners/approvers to document process, procedures and related reference content.
-Develops goals, milestones and manage timelines for document creation, approval and publication
-Collaborates with Process, Training and Instructional Design teams to support Operations Training.
-Maintains overall documentation records including creation, revisions, reviews and archival.
Qualifications
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Policy and Procedure or Technical writing experience
- Strong verbal and written communication skills
- Proficient in Microsoft Word Templates
- Proficient in Microsoft Office software (Word, Excel, PowerPoint, Visio)
- Knowledge of healthcare industry, in particular hospital operations
- Project management experience.
- Ability to work under tight deadlines
- Ability to manage multiple projects at the same time
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
- 2+ years of Policy and Procedure or Technical writing experience
Healthcare experience is a plus
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work in sitting position, use computer and answer telephone
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office Work Environment
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