Company
Ameristar Casinos, Inc.
Location:
Las Vegas, NV
Status
Full Time, Employee
Job Category
Business/Strategic Management
Relevant Work Experience
7+ to 10 Years
Career Level
Experienced (Non-Manager)
Education Level
Bachelor's Degree
Reference Code
26304
Sr. Business Systems Analyst
Position Summary
This is a Las Vegas based position at our corporate headquarters whose primary responsibility is to provide operational and product support for the assigned business units. This position will strive to maximize the efficiency of our company through the application of technology.
Duties and Responsibilities
- Maintain understanding of system capabilities and their application to the specific needs of our business
- Remain current with system enhancements and new products and how they apply to our business
- Recommend changes to products and processes to improve the manner in which we conduct business
- Work closely with customers to achieve maximum utilization of systems
- Manage system projects (e.g. system upgrades, changes and enhancements)
- Prepare and maintain training schedules
- Prepare and maintain issues lists
- Prepare and maintain escalation process
- Analyze project needs and locate/assign resources (including self)
- Coordinate team resources on-site as well as in office
- Provide customer service at varying levels as required
- Work with customers to resolve issues
- Develop and administer application training programs
- Travel required
- Based in Las Vegas
- Requires non-typical work hours
JOB REQUIREMENTS:
Required Knowledge and Skills
- Understand and comply with all appropriate regulations.
- Adheres to the company’s status quo third party representation philosophy, complies with company policies, legal requirements and collective bargaining agreements.
- Understands and utilizes all appropriate tools such as MS Project, Word, Excel, etc.
- Extensive experience working with Aristocrat Oasis 360
Required Natural Behaviors
- Excellent technical, complex problem solving, interpersonal, oral & written communication skills.
- Ability to work with diverse teams to achieve objectives.
- Must be able to maintain confidential and proprietary information.
- Must have strong time management skills.
- Ability to effectively work independently and as part of a team.
- Ability to share or divide attention among several ongoing activities, projects or assignments.
- Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.
- Ability to identify circumstances or incidents that require the notification and/or approval of others.
Required Education and Work Experience
- Minimum 8 years experience in Information Technology and/or the Gaming Industry.
- Ability to assume responsibility for independent/self-directed action.
- Preferred experience with specific applications that would be supported by this position.
- Bachelor’s Degree Preferred.
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