Supervisor of Patient Access at Cypress Fairbanks Medical Center

Description

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management , patient communication s, and value-based care solutions, we empower healthcare decision makershospitals, health systems, physicians, self-insured employers, and payersto better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Conifer Health Solutions is currently seeking a Patient Access Supervisor for Cypress Fairbanks Medical Center.



Reponsibilities include:

• Provides daily support/mentoring/training to new hires as well as existing Patient Access staff. Provides assistance in managing escalated issues as needed.


• Assists in preparation for both short and long range planning recommendations for all Registration Process area including; Admitting,, Centralized Scheduling, Emergency Department and any on or offsite clinics.


• Enforces departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies and assists in the development and implementation of new policies according to hospital and corporate guidelines.


• Maintains positive customer service at all times, assisting staff in resolving issues.


• Responsible for the monitoring of daily activity and completion of performance and metric reports such as,, financial clearance reports, ; also can perform special projects and reporting when assigned.


• Acts as part of the management team to ensure that the group is meeting all operational goals.

Qualifications

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent interpersonal and organizational skills


• Demonstrated leadership abilities


• Thorough knowledge of computer systems in Health Care Information System


• Clear understanding of Revenue Cycle Management and Regulatory Agencies required


• Ability to receive and express detailed information through oral and written communications.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience required to perform the job.

• High School Diploma or equivalent.


• College degree preferred.


• 2 or 4 year college degree in Business, Accounting, Medical Administration or related area preferred


• 4 plus years experience in medical facility, health insurance, or related area


• 5 plus years experience in Patient Access preferred


• 2 plus years in supervisory or lead role preferred

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