Creative Design Operations Director

Our client, a Global Beauty Brand, is seeking a Creative Design Operations Director. This position will manage all functional categories and communicate with cross functional partners across the global brand and affiliates to track, monitor, and drive all steps in the creative process.

Job Responsibilities:

· Initiate directive to being process on all programs based upon receipt of screened and approved work request.

· Manage full scope of all fragrance and cosmetics programs from a creative operations role.

· Liaise with creative/design production department to insure priorities are clearly established and achieved, meeting deadlines within budgets.

· Ensure process of tracking dates for advertising, creative merchandising, and collateral programs are enforced.

· Manage the issuance of collateral offerings for printed pieces; manage market orders, changes, translations, and market approvals of translated layouts.

· Oversee each phase of the internal and external approval process.

· Coordinate scheduling and tracking with all national advertising driven pieces.

Job Qualifications:

· Demonstrates ability to acquire and retain clients

· Demonstrates ability to improve customer satisfaction and drive customer loyalty

· Excellent verbal and written communication skills

· Proven ability to effectively delegate, follow up and communicate with all levels of the organization

· Ability to assess talent, coach, develop and manage performance

· Previous customer service and sales experience, in luxury, fashion, and e-commerce

· Previous management experience

· Previous high volume management experience

Please send your resmues with "Creative Design Operations Director" in the subject. We look forward to hearing from you!

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