Pharmacy careers at UnitedHealth Group. We’re changing the way health care works for the better. That means consulting with our members, partnering with our physicians, and delivering drugs in the most efficient and effective way. As one of the largest pharmacy benefits managers in the United States, we provide a professional culture where you’re empowered and encouraged to exceed the expectations of our members. With better schedules than retail and more reach than any hospital, you’ll find daily opportunities to grow your knowledge and many paths to move up and around our global company. Learn more. Join us and start doing your life’s best work.℠
Description:
Position Description:As one of the largest Pharmacy Benefits managers in the United States, UnitedHealth Group provides a professional culture where you're empowered and encouraged to exceed the expectations of our members, with better schedules than retail and more reach than any hospital. Join us and start doing your life's best work.UnitedHealth Group is working to create the Health Care system of tomorrow. Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.The Pharmacy Technician is responsible for answering incoming calls/completing outbound calls to/from patients, physicians and pharmacists while ensuring a high level of customer service and maximizing productivity.
Positions in this function perform various duties related to the fulfillment of prescription orders. Interprets physicians' prescriptions and creates order, accesses, inputs, and retrieves prescription information from computer system, verifies whether order is reimbursable. Dispenses any or all of the following: unit doses, specialty pharmaceuticals and injectibles; may compound medications. Consults with Customers, Patients and/or Physicians regarding use of medications and potential drug interactions. Consultations may be telephonic or in person. Reviews and approves/denies requests for prescription prior authorizations. Pharmacists must have a current license without restrictions and Pharmacy Technicians must have current state license or national certification without restrictions based on regulatory requirements of worksite.
Primary Responsibilities:
Entering prescriptions and verifying appropriate information.
Contacting patients, pharmacists and doctor's offices to resolve claims issues.
Processing prescriptions (from intake to order completion).
Resolving customer issues; ensuring accurate information is provide.
Constantly meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record.
Moderate work experience within own function.
Some work is completed without established procedures.
Basic tasks are completed without review by others.
Supervision/guidance is required for higher level tasks.
Qualifications:
Requirements:
High School Diploma/GED.
Intermediate Computer skills.
Authorization to work in the United States.
Licensed Pharmacy Technician in the State of California.
Assets:
Pharmacy/Prescription Data Entry experience.
Customer Service experience.OptumRx is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US Health Care system. If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable Health Care solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance. OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do. In the largest and most personal sense, your impact can be greater than even you thought at OptumRx.Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Job Category:Medical/Health
Job Reference Code:537409
Position Type:Full Time, Employee
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