Thursday, September 19, 2013

Business Systems Analyst Job

Job Title: Business Systems Analyst

Job ID: 19178

Location: San Diego, CA, US

Full/Part Time:

Regular/Temporary: Regular

Line of Business:Epsilon

About the Opportunity

The Business Systems Analyst’s role is to serve as the liaison that integrates input from the client, account team, and product manager into communications and documentation for use by the development team that is working on a project. The analyst collects information from different sources, analyzes and compares it, and uses findings from these activities to establish requirements for a project. Finally, the analyst supports the client, account team, product, and development leads and manager as needed to ensure correct interpretation and utilization of requirements documentation. A business systems analyst may also be known as a requirements analyst, business analyst, systems analyst, or analyst.

* Work with the client, account team, product manager, project manager, and project sponsor (any or all that are applicable) to document the product’s vision and the project’s scope

* Identify project stakeholders and user classes, document user class characteristics, identify appropriate representatives for each user class, and negotiate their responsibilities

* Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints

* Write requirements and functional specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely

* Decompose high level business and user requirements into functional requirements and quality requirements specified at an appropriate level of detail suitable for use by those who must base their work on the requirements

* Define quality attributes, external interfaces, constraints, and other nonfunctional requirements if applicable

* Represent requirements using alternative views such as analysis models (diagrams), prototypes, or scenarios, where appropriate

* Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards

* Participate in requirements prioritization

* Participate in peer reviews and inspections of requirements documentation

* Manage changes to baseline requirements through effective participation in change control processes and tools

* Establish and implement effective requirements practices, including use and continuous improvement of a requirements process, and assist with the development of the organization’s requirements engineering policies, procedures, and tools

* Suggest ways to re-use requirements across projects

* Identify ways to assist product management in product planning through requirements development and analysis

* Answer functional questions posed by any project stakeholder

* Serve as trainer and mentor to Associate Business Systems Analysts to improve their skills and promote team roles and responsibilities.

* Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to identify essential requirements information

* Listening skills, to understand what people say and to detect what they might be hesitant to say

* Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements

* Facilitation skills, to lead requirements elicitation workshops

* Observational skills, to validate data obtained via other techniques and expose new areas for elicitation

* Writing skills, to communicate information effectively to all levels of project stakeholders

* Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information

* Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders

* Modeling skills, to represent requirements information in graphical forms that augment textual representations in natural language, including using modeling languages already established in the development organization

* Outstanding communication skills (verbal and written) and an ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences

* Attention to detail and the ability to manage several projects at once

* Clear understanding of Software/System Development Life Cycle (SDLC) methodology and respective experience with its application in design and development phases.

* Good negotiation and persuasion skills; ability to negotiate consensus among a diverse group of stakeholders

* SQL skills helpful

* Software engineering skills helpful

* Project management skills helpful

* 5+ years experience as a business systems analyst

* 2+ years experience in technical writing, preparing requirements documents, end-user system documentation, or training materials

* SQL experience preferred

* Software engineering experience helpful

* Training experience helpful

* TFS experience helpful

* Candidates must possess a Bachelor's degree (and/or 5 years equivalent work experience or specialized training) in Information Technology (IT), Computer Science (CS), Software Engineering, or a related discipline.

About Us

Epsilon is the industry's leading marketing services firm, with a broad array of data-driven, multichannel marketing solutions that leverage consumer insight to help brands deepen their relationships with customers. Services include strategic consulting, acquisition and customer database technologies, loyalty management, proprietary data, predictive modeling and a full range of direct and digital agency services, including creative, interactive web design, email deployment, search engine optimization and direct mail production. In addition, Epsilon is the world's largest permission-based email marketer. Epsilon is an Alliance Data company. For more information, visit call 1.800.309.0505.

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