Content Specialist-Enterprise Content and Distributions

Content Specialist-Enterprise Content and Distributions

Job Requisition Number: 37741

United States

New York - USA

The Role:

The Content Specialist serves as the Primary point of contact for the content-related needs of Bloomberg Enterprise customers. As a liaison between the customer, Enterprise Solutions teams and other Bloomberg Teams, the Content Specialist maintains ownership of all client content interaction throughout the pre- and post-sale. Content Specialists assess customer and application content needs, including feature sets, instrument universes and fields based on current and intended uses and resolve those against what is available via Bloomberg Enterprise solutions.

In addition, when required the Content Specialist will be responsible for liaising with the appropriate internal teams to obtain clarification on security and field behaviors and instrument availability. At times, the Content Specialist will coordinate the activities of internal and external business units in order to fill any content gaps identified through the assessment process or customer adoption. This will lead to a productive working relationship with both the customer and internal teams to the overall benefit of Bloomberg Enterprise Solutions.

Key

Responsibilities:

Content gathering and Pre-engagement analysis:

-Work with the client to understand their entire content needs

-Identifying the clients BPS user content requirements, identifying any ¿out of policy¿ situations

-Ensuring necessary content and features are available, and working with the client on creative solutions where gaps exist

-Proactively engaging with clients well-known migration scenarios such as SAPI to BPIPE, BPOD to BPIPE etc.

-Managing content related migration issues to resolution

-Identifying and mitigating logistical dependencies that may hinder the client access to content such as exchange or contributor enablements and approvals

-Understanding the clients data distribution requirements and working with the TAM and the rest of the virtual implementation team to recommend a solution

-Developing a deep understanding of the various content delivery mechanisms within ES (DL, SAPI, BPIPE) in order to recommend the most suitable for the client¿s needs

-Provide Bloomberg Symbology identification for all instruments/fields required by client applications

-Assist the Implementation Specialist with capacity projection/bandwidth analysis

-Understand and document user and application types and relevant content sets

-Understand and document any potential risks or challenges to the project

Manage Application content migration for all Bloomberg¿s Enterprise Products:

-As a core member of the virtual implementation team, work alongside the TAM, Implementation Specialist and Integration Specialist through to client handover and go-live

-Coordinate and interact with Global Data teams and Product Managers to obtain clarification on field definition/behavior and instrument availability

-Liaise with business units (both internal and external to Bloomberg) to coordinate the activities needed to fill any gaps identified during the Pre-engagement

-Ensure the shortest possible time to application go-live (in coordination with Dev Support) while maintaining high standards of work practices

-Ensure the TAM is appraised of all content related risks and milestones

On-going client interaction and adoption:

-Provide training to Client Application Development Teams in regards to Bloomberg Instrument/Field Symbology and product functionality

-Develop and maintain productive working relationships with content-related counterparts at assigned customer accounts

-Assist the TAM in driving adoption of Bloomberg Enterprise Solutions.

The Company:

Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company¿s strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Professional service, which provides real time financial information to more than 315,000 subscribers globally. Bloomberg¿s enterprise solutions build on the company¿s core strength, leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Through Bloomberg Law, Bloomberg Government, Bloomberg New Energy Finance and Bloomberg BNA, the company provides data, news and analytics to decision makers in industries beyond finance. And Bloomberg News, delivered through the Bloomberg Professional service, television, radio, mobile, the Internet and three magazines, Bloomberg Businessweek, Bloomberg Markets and Bloomberg Pursuits, covers the world with more than 2,400 news and multimedia professionals at more than 150 bureaus in 73 countries. Headquartered in New York, Bloomberg employs more than 15,000 people in 192 locations around the world.

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