Position Overview
The General File Clerk will be responsible for the maintenance and good order of customer files and for providing general support to the front office staff at the direction of the Office Manager.
Responsibilities:
Update files with new documents and create new and replacement documents as necessary
Respond to inquires regarding records and files
Locate and retrieve information from files in response to request from authorized personnel
Perform periodic audits of documents or files in order to ensure correct placement, legibility and proper condition
Place documents and files into storage receptacles, such as file cabinets, boxes, bins or drawers according to classification and identification information
Scan or read incoming documents in order to determine how and where they should be filed
Sort or classify information according to guidelines such as content, purpose, chronological, alphabetical or numerical order
Gather documents to be filed from departments and associates
Perform general office duties such as typing, operating office machines and sorting mail
Requirements:
High school diploma or equivalent
Strong communication and organizational abilities
Experience handling a high volume of paperwork
Must be highly organized and have excellent follow-up skills
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