Tickets.com is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball.
At Tickets.com, we?re a passionate bunch of people, driven by a relentless pursuit of innovation. Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders.
We're headquartered in beautiful Orange County, California, with offices in the state of New York, across Europe, and in New South Wales, Australia. We enjoy a fun and casual work atmosphere, and we pride ourselves on working hard to deliver quality results.
We are searching for a full time, temporary, Field Technician. The Field Technician ensures that all Tickets.com equipment in an assigned geographical area or client site is well-maintained and quickly repaired when it breaks down.
If you think you are a good fit for the Field Technician position and the team, we would love to hear from you!
Essential Job Functions:
Repair all Tickets.com system-related peripheral equipment.
Perform preventive maintenance and repair, as needed on all thermal ticket printers, computers, report writers, CRT?s, modems, terminal servers, ISDN and Frame Relay routers, and networking and data communications gear.
Troubleshoot repair problems.
Continually improve understanding of current technical issues, devices and technologies associated with Tickets.com systems. Ensure an understanding of Tickets.com system wiring, connectivity and methods for utilizing device indicators to assist in troubleshooting.
Position Requirements:
Minimum two (2) years Technical experience
Technical Degree or equivalent. A+ and Network + preferred
- Experience with computerized ticketing experience / box office, a plus
Ability to multi-task in a fast-paced environment
Knowledge of electronics components
A valid driver license
Excellent communication skills, both verbal & written
Detail oriented, organized, proven ability to follow up on tasks
Self-starter, able to prioritize and work independently
Ability to work well with others and provide constructive feedback
Strong listening skills
Ability to work effectively under pressure
Tickets.com is an Equal Opportunity Employer.
Requirements:
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