Monday, October 28, 2013

Mgr-CD Sol Arch



  • Lead team of Solutions Architects to drive excellence in solutions development, solutions selling, and opportunity closure through strategic engagement with assigned customer base to maximize sales efforts.

  • Identify opportunities for more effective technical support to the sales team.

  • Monitor and redirect efforts and resources as appropriate to maximize sales results.

  • Develop and cultivate relationships with senior management and executive levels.

  • Interface directly with client personnel at all levels as required to provide consistent, high quality technical support and to develop sales/service opportunities.

  • Participate in executive briefings and customer presentations.

  • Conduct periodic operations reviews with SAs to maintain a focus and cadence on excellence.

  • Ensure all SA's complete training against assigned curriculum roadmaps in timely manner.

  • Conduct frequent, regular one on one sessions with each SA.

  • Address performance concerns and ensure PDP or PIP is implemented when necessary in accordance with HR guidelines.

  • Accelerate strategic service solutions bundles.

  • Look for the opportunities to reduce costs and increase productivity.

  • Manage budget to 100% versus plan.

  • Consistently share successes and expertise across the SA community.

  • Engage peer organizations to resolve customer issues.

  • Provide timely market information, drivers and customer feedback to our partner organizations for product and technology positioning and enhancements.



  • Bachelor's Degree in a technical discipline or directly related equivalent experience. MS or MBA degree preferred.

  • Minimum of 10 years' experience in a variety of disciplines related to the selling of IT and managed telecommunications solutions. Disciplines to include…

    • Data and IP Services

    • Managed Network Services

    • Managed Security Solutions

    • Managed Mobility Solutions

    • Cloud Services

    • Data Center Outsourcing

    • Unified Communications & Collaboration Services

    • IT Applications Management

  • 7+ or more years in a customer facing leadership role with accountability for end to end delivery (i.e. Solutions Architect, Sales Engineer, Service Delivery Architect... )

  • 5+ years architecture experience in conceptualization, definition and development of IT and/or telecom based products and service

  • 5+ or more years' experience delivering customer presentations and preparing customer-facing material such as RFP responses, proactive proposals and network/system designs.

  • Versed in TOGAF and/or ITIL standards for architecture and delivery.

  • Strong financial analysis experience (P&L, ROI, cost analysis, business case development, etc)


  • Current and valid industry certifications in one or more of the following preferred…

    • Cisco: Cisco Certified Design Associate/ Cisco Certified Network Associate (CCDA/CCNA), Cisco Certified Network Professional/ Cisco Certified Design Professional (CCNP/CCDP), Cisco Certified Voice Professional (CCVP) or higher

    • Microsoft, Tandberg, and/or Polycom

  • Experience in sales or service of Fortune 500 companies

  • Successful project delivery in a Fortune 100 company

  • “Big 4" consulting experience

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.

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