Sunday, October 13, 2013

Outside Sales Representative

Sells products and services through door to door solicitation to new residential customers.

Actively and consistently support all efforts to simplify and enhance the customer experience

Spends most (typically, 80% or more) of time outside soliciting new residential customers through door-to-door contact, explains products and services available to potential customers, and obtains customer orders.

Meets established objectives relative to increased sales volume in assigned territories

Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved.

Maintains a well-informed knowledge base of competitors' activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions.

Attends and actively contributes to sales meetings and training programs.

Completes all necessary paperwork to support sales activities including sales orders, sales agreements, billing forms and sales reports in a manner consistent with quality control guidelines.

Collects and accounts for funds, collects equipment and provides receipts according to company policy and guidelines.

Performs other duties as requested by supervisor.


Skills / Abilities and Knowledge
Ability to read, write, speak and understand English

Knowledge of cold call sales skills

Ability to sell products and services

Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

Ability to work outside for extended periods in any season and/or during inclement weather

Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

Ability to complete documentation accurately

Ability to deal with the public in a professional manner

Ability to maintain favorable relations with customers, vendors and employees within the service area

Related Work Experience
Minimum of 1 year experience in outside sales

Certifications and/or Licenses
Valid driver's license with a satisfactory driving record within Company required standards


Skills / Abilities and Knowledge
Ability to maintain confidentiality

Ability to maintain high level of self-motivation

Knowledge of communications technologies and services, with an emphasis on data networking fundamentals

Ability to prioritize and organize effectively

Ability to use personal computer and software applications

Knowledge of cable or telecommunications services

Experience with consumer education of products and services

Education (level and type)
High School Diploma or equivalent work experience

Majority of time is spent in an outside environment with exposure to inclement weather and minimal time in an office environment

Must be able to lift 10-20 pounds for 20 – 30 feet (digital boxes, etc.)

Exposure to moderate noise levels

Must be able to work evenings and weekends

Occasionally required to work overtime as the business needs dictate

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