Wednesday, November 6, 2013

Account Manager

We are seeking an experienced Account Manager (AM) to serve as the key client interface representing our on-site design team at a prestigious law client. The AM position will be critical to gaining the confidence of client stakeholders and business development managers. He or she will be the key point of contact for project owners (from their stakeholder groups).

The AM will handle intake of all projects, accurately capturing all project requirements and will be responsible for funneling work to the appropriate individuals. In intaking projects, the AM will need to understand all project requirements by capturing all the required information to tier the work, and ensure the right resource/process alignment to then assign the work.

On higher tier work (Tier 1 and Tier 2), the AM will handle project management and client communication throughout the lifecycle of the project and will manage schedules, deadlines, and review/approval processes. He or she will build relationships with internal project owners to gain their confidence and build new business opportunities.

Principal Accountabilities

  • Develop a keen understanding of the client’s visual brands, target audiences, and communication objectives

  • Manage multiple projects concurrently, taking ownership of all interim and final deliverables, managing client expectations and meeting all commitments

  • Working closely with project coordinator, manage resource assignments based on tier level and resource skill sets; ensure that client feedback/changes are accurately communicated; and make sure that project deadlines are met

  • Develop and communicate project scope, objectives, requirements, and budget parameters to internal teams. Some projects will require development of project estimate prior to initiation

  • Work closely with traffic manager to ensure that project deadlines are met and client feedback and changes are accurately communicated and project related issues are resolved

  • Serve as the primary point of contact for clients on all assigned projects

  • Develop and communicate project scope, objectives and requirements to Aquent design team

  • Provide leadership by helping define best practices, coaching project coordinator, and identifying potential opportunities with existing clients for additional work

  • Proactively inform design/production teams about project changes, issues or concerns, including issues of scope, schedule, process, and quality

Other Requirements:


  • 5+ years of project management/account management experience in a design studio, internal creative department, or agency, with demonstrated success managing a broad range of visual communications in a fast paced environment

  • Experience working under continual deadline constraints with demonstrated ability to juggle multiple quick-turn projects and changing priorities

  • Ability to estimate resource requirements and develop project estimates with clear definition of scope

  • Proficient in MS Office applications and basic understanding of InDesign, Acrobat, PhotoShop and Illustrator

  • General understanding of print production and digital production

To Apply

Please apply on line. If you experience any technical difficulties, e-mail ebennett [@]

About Our Company

Aquent Studios provides custom-tailored consulting and outsourcing solutions. Our team of consultants, project managers, and creative professionals brings decades of experience to help our clients expand their capacity in marketing communications, content development, and creative media. Aquent Studios is a division of Aquent, which is the world’s largest marketing staffing firm. Aquent is privately held and headquartered in Boston, Massachusetts.

Aquent is the world's largest marketing staffing firm. For twenty years we've been the leader in helping marketing organizations find the people they need, on a freelance and direct hire basis, and in helping marketing professionals find the rewarding assignments they want. We represent talent in virtually every marketing discipline, from brand managers to copywriters, from data analysts to web designers and we were the first staffing company to offer complete benefits to all employees, including health, dental and 401(k). Aquent has 70 offices in 17 countries with over 11,000 professionals working at more then 3,000 companies. We work with two-thirds of the fortune 500 and 90 of the Fortune 100. If you would like to learn more about Aquent, please visit us at

Aquent is an Equal Opportunity Employer.

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